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Research and Advances

Churchman’s Inquirers as Design Templates For Knowledge Management Systems

Introduction A number of years ago, Peter Keen implored information systems researchers to develop theory they could call their own, which would build a cumulative tradition in the area, while maintaining close ties to practice; as it is central to the field, not peripheral. Even before that, Herbert Simon called for the development of a rigorous science of design that would also be relevant to the practice of computer science, information systems, business and engineering. Relating to design, C. West Churchman's work on the design of inquiring systems1 has had a profound influence on research in management information systems over the years. Mason and Mitroff8 introduced this work into the MIS literature early on effectively making it endogenous to the field. Working both together and independently they went on to publish a host of articles based on inquiring systems and other books and papers by Churchman. They have inspired other IS researchers to follow in their footsteps. Ulrich has a website dedicated to Churchman and his work (http://www.geocities.com/csh_home/cwc_appreciation.html). His inquiring systems have been used as the basis for learning organizations, for knowledge management systems11 and proposed as kernel theories for knowledge management systems in general. Despite all the work following on Churchman's original inquiring systems, Mason and Mitroff wrote recently: "To say that Singerian and Churchmanian systems are underrepresented is putting it kindly. They are virtually nonexistent." We believe that there are several reasons for this. First, the book is out of print and inaccessible. In addition, it is admittedly a difficult read, especially the passages on the Singerian inquirer. Even in lieu of the work that has been done on inquiring systems, perhaps many IS researchers believe the concepts are passé. After all, it's over 35 years old now! On the contrary, we believe that continued development of inquiring systems theory can provide continuity in IS research, serve as a theory that IS researchers can call their own, and contribute to the practice of information systems design. The objective of this article is, first and foremost, to gain additional recognition for inquiring systems theories themselves, and to suggest ways in which they can provide the basis for contemporary design research. Essentially we argue that the inquirers can serve as logical design templates for various forms of information systems. We use an object oriented approach to describe the inquirers themselves, and then indicate how the inquirers can be viewed as logical design templates for instantiations or physical designs.
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BLOG@CACM

HPC: Making a Small Fortune

There is an old joke in the high-performance computing community that begins with a question, “How do you make a small fortune in high-performance computing?” There are several variations on the joke, but they all end with the same punch line, “Start with a large fortune and ship at least one generation of product. You will be left with a small fortune.” Forty years of experience, with companies large and small, has confirmed the sad truth of this statement. 
BLOG@CACM

Speech-Activated User Interfaces and Climbing Mt. Exascale

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Opinion

Making that Connection

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Research and Advances

Hyperlinking the Work For Self-Management of Flexible Workflows

Workflows describe business processes as coordinated execution of simple activities carried out by human or software applications. Over the past decade, workflow technology has been widely deployed in the domains with processes that have clear coordination requirements, and it has achieved significant commercial success in automating such routine business processes. However, as business environment becomes […]
Research and Advances

The Challenge of Epistemic Divergence In IS Development

The organizational environment increasingly demands that computer-based information systems are responsive to change and can work with each other seamlessly (ideally from a dynamic perspective). Given the large investment that organizations have in mission-critical legacy systems, evolutionary maintenance and systems integration now form a very significant part of the cost and effort profile of systems […]
Research and Advances

Forensics of Computers and Handheld Devices

It is 8:45 in the morning. You are stuck in bumper-to-bumper traffic and will be unforgivably late for a crucial conference call. You decide to call in on your mobile phone. Then you realise that you have left your phone and personal digital assistant (PDA) at home … and you start to sweat… This scenario […]
Research and Advances

Re-Tuning the Music Industry: Can They Re-Attain Business Resonance?

For more than 50 years, the music industry has dealt with market-shifting technological change. The 1950s marked the end of the 78-rpm shellac disks. In 1951, Columbia began to release records on RCA’s 7-inch 45-rpm format. By 1954, record companies were using this format to deliver new songs to radio stations. In 1958, RCA introduced […]
Research and Advances

A Holistic Framework For Knowledge Discovery and Management

The increased interest in knowledge discovery, knowledge management, and knowledge transfer can be attributed to many factors including the advances in information and communication technologies; data explosion and information overload; the expected significant loss in the workforce as the baby boomers retire; and, the need for organizations to better utilize their intellectual capital to stay […]

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